PRIVACY POLICY

NAME AND CONTACT OF THE CONTROLLER PURSUANT TO ARTICLE 4 PARAGRAPH 7 GDPR

Company: Gelsenchem Chemical Products GmbH
Address: Bebelallee 1, 22299 Hamburg, Germany
Phone: +49 40 555 933-0
Fax: +49 40 555 933-14

Data protection consultant: Frau Ulrike Glöde

SECURITY AND PROTECTION OF YOUR PERSONAL DATA

Our primary goal is to ensure the confidentiality of the personal data provided by you and to protect it against unauthorized access. Therefore, we are extremely diligent and apply state-of-the-art safety standards to ensure the highest degree of protection for your personal data.

As a company under private law, we are subject to the provisions of the European General Data Protection Regulation (GDPR) and the regulations of the Federal Data Protection Act (BDSG). We have taken technical and organizational measures that ensure that the provisions regarding data protection are observed both by us and our external service providers.

Definitions

Legislators demand that personal data is processed lawfully, in good faith and in a way that is comprehensive to the data subject (“Legality, processing in good faith, transparency”). In order to ensure this, we inform you about the individual statutory definitions that are also used in this privacy policy.

  1. Personal data
    “Personal data” refers to all information relating to an identified or identifiable natural person. Natural persons are considered to be identifiable if they can be identified directly or indirectly, in particular through the use of identifiers such as names, identification numbers, location data, online identification, or one or several special features which express the physical, physiological, genetic, psychological, economic, cultural or social identity of this natural person.
  2. Processing
    “Processing” means any operation or set of operations – whether automated or not – performed in connection with personal data, such as its collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.
  3. Restriction of processing
    “Restriction of processing” is the marking of stored personal data with the goal of restricting its future processing.
  4. Profiling
    “Profiling” refers to all kinds of automated processing of personal data with the objective of using the personal data to evaluate certain personal aspects referring to a natural person, particularly to analyze or predict aspects connected to their work performance, economic situation, health, personal preferences, interests, reliability, behavior, whereabouts or change of location of this natural person.
  5. Pseudonymization
    “Pseudonymization” is the processing of personal data in such a way that makes it impossible to assign the personal data to a specific natural person without the use of additional information if this additional information is stored separately and is subject to technical and organizational measures that ensure that the personal data cannot be assigned to an identified or identifiable natural person.
  6. Filing system
    A filing system refers to any structured collection of personal data that is accessible according to defined criteria, independently of whether this collection is managed centrally, non-centrally or according to functional or geographical aspects.
  7. Controller
    A “controller” is a natural or legal person, authority, institution or other office that makes decisions, either by itself or in cooperation with others, concerning the means and purpose of the processing of personal data; if the means and purpose of this processing are dictated by union or member state law, the controller or the defined criteria for their designation may be subject to union or member state law.
  8. Processor
    A “processor” is a natural or legal person, authority, institution or other office that processes personal data on behalf of the controller.
  9. Recipient
    A “recipient” is a natural or legal person, authority, institution or other office to whom the personal data is disclosed, whether a third party or not. However, authorities that could receive personal data in connection with a particular inquiry according to European law or that of the member states are no longer considered recipients; the processing of this data through the respective authorities is carried out in line with the applicable data protection laws in accordance with the purpose of the processing.
  10. Third party
    A “third party” is a natural or legal person, authority, institution or other office with the exception of the data subject, the controller, the processor and the people that are directly authorized by the controller or the processor to process personal data.
  11. Consent
    The “consent” of the data subject is any voluntary declaration of will for the specific case granted in an informed and unambiguous manner in the form of a declaration or an otherwise clearly affirming action, with which the data subject indicates their consent to the processing of the respective personal data.

LEGALITY OF THE PROCESSING

The processing of personal data is only lawful if there is a legal basis for it. In accordance with Article 6 (1) letter a) of the GDPR, the legal basis for processing can in particular be:

  1. the data subject has provided their consent for the processing of the relevant personal data for one or more defined purposes;
  2. the processing is necessary for the fulfillment of a contract including the data subject as a contracting party, or to perform pre-contractual measures requested by the data subject;
  3. the processing is necessary to fulfill a legal obligation incumbent on the controller;
  4. the processing is necessary to protect the vital interests of the data subject or another natural person;
  5. the processing is necessary to carry out a task in the interest of the public or to exercise official authority
  6. the processing is necessary to protect the legitimate interests of the controller or of a third person as long as this does not outweigh the interests or fundamental rights and fundamental freedoms of the data subject requiring the protection of personal data, particularly if the data subject is a child.

INFORMATION REGARDING THE COLLECTION OF PERSONAL DATA

(1) In the following section, we provide information regarding the collection of personal data when using our website. Personal data includes, for example, name, address, email address and user behavior.

(2) We will store the data provided when contacting us via email or the contact form (your email address, possibly your name and telephone number) in order to answer your questions. The data collected in connection with this process is deleted after its storage is no longer necessary, or its processing is restricted in the event of legal obligations to retain data.

Collection of personal data when visiting our website

When using our website for informational purposes only, meaning when you do not register or otherwise provide us with information, we will only collect the personal data that is transmitted to our server by your browser. If you want to browse our website, we will collect the following data, which is necessary for us in technical terms in order to display our website and to ensure stability and safety (legal basis is Art. 6 (1) sentence 1 (f) of the GDPR):

  • IP address
  • Date and time of the request
  • Time zone difference to Greenwich Mean Time (GMT)
  • Content of the request
  • Access status/HTTP status code
  • Respective amount of data transferred
  • Website from which the request was received
  • Browser
  • Operating system and its interface
  • Language and browser software version

Use of cookies

(1) In addition to the previously mentioned data, cookies are stored on your computer when you use our website. Cookies are small text files that are assigned to the browser you use and are stored on your hard drive and that send certain pieces of information to the site that created the cookie. Cookies cannot run programs or transmit viruses to your computer. They serve to make the website more user-friendly and effective overall.

(2) This website uses the following type of cookies. Their scope and function is explained below:

  • Transient cookies (see a.)
  • Persistent cookies (see b.).
  1. Transient cookies are deleted automatically when you close your browser. This includes, in particular, session cookies. These store a “session ID” used to allocate the different requests of your browser to the joint session. This allows your computer to recognize when you return to our website. Session cookies are deleted when you log out or close the browser.
  2. Persistent cookies are automatically deleted after a predetermined period that varies depending on the type of cookie. You can delete the cookies in the security settings of your browser at any time.
  3. You may configure your browser settings according to your specifications and, for example, reject the acceptance of third-party cookies or all cookies. “Third-party cookies” are cookies set by a third party and thus not by the actual website you are currently visiting. Please note that you may not be able to fully use all of the functions of this website if you disable cookies.

 

 

Other functions and offers of our website

(1) In addition to the usage of our website merely for informational purposes, we offer numerous services that you may use if you’re interested. For this, you usually need to provide further personal data, which we use to provide the respective service and which is subject to the aforementioned principles of data processing.
(2) We partially rely on external service providers to process your data. These have been carefully selected and commissioned by us, are bound to our instructions and are regularly monitored.
(3) Furthermore, we may provide your personal data to third parties if special offer participations, competitions, contractual conclusions or similar performances are offered jointly with partners. You will receive detailed information regarding this after entering your personal data or in the description of the offer.
(4) Should our service providers or partners be based in a country outside the European Economic Area (EEA), we will inform you of the consequences of these circumstances in the description of the offer.

CHILDREN

Our offer is generally directed at adults. Persons under 18 years should not transmit personal data to us without the permission of their parents or legal guardian.

RIGHTS OF DATA SUBJECTS

(1) Withdrawal of consent

If the processing of the personal data depends on granted authorization, you have the right to revoke your consent at any time. Revoking consent shall not affect the legality of the processing carried out on the basis of the consent before revocation.

You may contact us at any time to exercise your right to revocation.

(2) Right to confirmation

You have the right to demand confirmation from the controller regarding whether we processed your personal data. You may request the confirmation at any time using the contact information mentioned above.

(3) Right to information

If personal data is processed, you may at any time demand information on this personal data and the following topics:

  1. The purpose of the processing.
  2. The categories of personal data being processed..
  3. The recipients or categories of recipients to whom the personal data has or will be disclosed, particularly in the case of recipients in third countries or international organizations
  4. If possible, the envisaged period during which personal data will be stored or, should that not be possible, the criteria for the definition of this period.
  5. The existence of a right to rectification or erasure of your personal data or to restrict its processing by the controller or a right to object against this processing.
  6. The existence of a right to lodge a complaint with a supervisory authority.
  7. If the personal data is not collected from the data subject, all the information available regarding the origin of the data.
  8. The existence of an automated decision-making process including profiling pursuant to Article 22 (1) and (4) GDPR and – at least in such cases – detailed information about the logic applied as well as the scope and the pursued effects of such processing for the data subject.

If personal data is transferred to a third country or an international organization, you have the right to receive information regarding the suitable guarantees in connection with the transmission in accordance with Article 46 GDPR. We will provide a copy of the personal data subject to processing. For all other copies personally requested by you, we may ask for an appropriate compensation on the basis of administrative expenses. If you submit the request electronically, all the information is to be provided in a common electronic format unless otherwise requested. The right to receive a copy in accordance with paragraph (3) may not affect the rights and liberties of other people.

(4) Right to rectification

You have the right to request the immediate rectification of inaccurate personal data regarding yourself. Taking the purpose of the processing into account, you have the right to demand the completion of incomplete data – also by means of a complementary statement.

(5) Right to erasure (“Right to be forgotten”)

You have the right to demand the erasure of your personal data without undue delay by the controller, and we are obliged to immediately erase personal data due to any of the following reasons:

  1. The personal data is no longer necessary for the purposes for which it was collected or otherwise processed.
  2. The data subject withdraws their consent on which the processing was based according to Article 6 (1) letter a) or Article 9 (2) letter a) GDPR, and there is no other legal basis for the processing.
  3. The data subject exercises their right to object in accordance with Article 21 (1) GDPR concerning the processing and there are no other overriding legitimate grounds for the processing, or the data subject exercises their right to object to the processing in accordance with Article 21 (2) GDPR.
  4. The personal data was unlawfully processed.
  5. The erasure of personal data is necessary to fulfill a legal obligation pursuant to union or member state law to which the controller is subject.
  6. The personal data was collected in connection with services offered by the information company in accordance with Article 8 (1) GDPR.

If the controller has made the personal data publicly available and is obliged to erase them in accordance with Paragraph 1, they will take appropriate measures under consideration of the available technologies and the implementation costs (also of a technical nature) to inform the person responsible for processing the personal data that a data subject has demanded that they delete all the links to this personal data, or any copies or replications of this personal data.

The right to erasure, (“Right to be forgotten”), does not exist if the processing is necessary for:

  • the exercise of the right of freedom of speech and information;
  • the fulfillment of a legal obligation that requires the processing in accordance with union or member state law to which the controller is subject or is carried out to perform a task in the public interest or to enforce official authority vested in the controller;
  • due to reasons of public interest in the area of public health in accordance with Article 9 (2) letters h) and i) as well as Article 9 (3) GDPR;
  • archival purposes in the interest of the public or for scientific or historical research purposes or statistical purposes in accordance with Article 89 (1) GDPR provided that the right mentioned in Paragraph 1 prevents or seriously impairs the achievement of the objectives of the processing, or
  • the establishment, exercise or defense of legal claims.

 

(6) Right to restriction of processing

You have the right to restrict the processing of your personal data by us if any of the following conditions applies:

  1. the correctness of the personal data is disputed by the data subject for a period that enables the controller to review the correctness of the personal data;
  2. the processing is unlawful and the data subject opposes the erasure of the personal data and requests the restriction of its use instead;
  3. the controller no longer needs the personal data for the purposes of the processing, but the data subject requires it for the establishment, exercise or defense of legal claims; or
  4. the data subject has objected to the processing in accordance with Article 21 (1) GDPR as long as it has not yet been determined whether the legitimate grounds of the controller override those of the data subject.

If the processing was restricted due to the conditions mentioned above, this personal data – except for its storage – may only be processed pending the consent of the data subject or for the establishment, exercise or defense of legal claims, to protect the rights of another natural or legal person or for reasons of significant public interest of the union or a member state.

In order to exercise the right to restriction of processing, the data subject can contact us at any time using the contact information given above.

(7) Right to data portability

You have the right to receive the personal data that you provided to us in a structured, commonly used and machine-readable format and have the right to transmit this data to another controller without hindrance from the controller to whom the personal data have been provided, as long as:

  1. The processing is based on consent pursuant to Article 6 (1) letter a) or Article 9 (2) letter a) or on a contract pursuant to Article 6 (1) letter b) GDPR and
  2. the processing is carried out by automated means.

When exercising your right to data portability pursuant to Paragraph 1, you have the right to have the personal data transmitted directly from one controller to another as long as that is technically feasible. Exercising the right to data portability does not affect the right to erasure (“Right to be forgotten”). This right does not apply to processing necessary for the performance of a task carried out in the public interest or during the exercise of official authority vested in the controller.

(8) Right to object

You have the right to object at any time, on grounds relating to your particular situation, to the processing of personal data concerning yourself that is based on Article 6 (1) letters e) or f) GDPR; this also applies to profiling based on these provisions. The controller shall no longer process the personal data unless they can prove compelling legitimate grounds for processing that outweigh the interests, rights and freedoms of the data subject, or if the processing serves the establishment, exercise or defense of legal claims.

If personal data is processed for direct marketing purposes, you have the right to object at any time to the processing of personal data concerning yourself for such marketing, which includes profiling to the extent that it is related to such direct marketing. This also applies to profiling if it is connected to such direct marketing. If you object to the processing for direct marketing purposes, the personal data will no longer be processed for such purposes.

In connection with the use of information society services, and notwithstanding Directive 2002/58/EC, you may exercise your right to object by automated means using technical specifications.

You have the right to object at any time, on grounds relating to your particular situation, to the processing of personal data concerning yourself for the purpose of scientific or historical research or statistical purposes carried out in accordance to Article 89 Paragraph 1 unless the processing is necessary for the performance of a task carried out in the public interest.

You may exercise the right to object at any time by contacting the particular controller.

(9) Automated individual decision-making, including profiling

You have the right not to be subjected to a decision based solely on automated processing, including profiling, which has a legal effect against you or significantly impairs you in a similar way. This does not apply if the decision:

  1. is necessary for the conclusion or fulfillment of a contract between the data subject and the controller;
  2. is authorized by union or member state law to which the controller is subject, and these legal regulations also include suitable measures to safeguard the data subject’s rights and freedoms and legitimate interests; or
  3. is based on the data subject’s explicit consent.

The controller implements suitable measures to safeguard the data subject’s rights and freedoms and legitimate interests, which include at least the right to obtain human intervention on the part of the controller, to express their point of view and to contest the decision.

The data subject can exercise this right at any time by contacting the particular controller.

(10) Right to lodge a complaint with a supervisory authority

Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a supervisory authority, in particular in the member state of your habitual residence, place of work or place of the alleged infringement if the data subject considers that the processing of their personal data violates this regulation.

(11) Right to an effective judicial remedy

Without prejudice to any other administrative or non-judicial remedy, including the right to complain to a supervisory authority according to Article 77 GDPR, you have the right to an effective judicial remedy if you believe that the rights granted to you by this regulation have been infringed due to your personal data not being processed in compliance with this regulation.

USE OF GOOGLE ANALYTICS

(1) This website uses Google Analytics, a web analysis service from Google Inc. (“Google”). Google Analytics uses “cookies”, which are text files stored on your computer that enable an analysis of how you use the website. The information generated by the cookie about your use of the website is usually transmitted to a Google server located in the U.S., where it is stored. Should IP anonymization be activated on this website, however, your IP address will be truncated by Google within the member states of the European Union or in other contractual states party to the Agreement on the European Economic Area before being transmitted. Only in exceptional cases will the full IP address be sent to a Google server in the U.S. and truncated there. Google will use this information on behalf of the operator of this website in order to evaluate your use of the website, to compile reports on website activities, and to render other services related to website use and internet use for the website operator.

(2) Google will not combine the IP address transmitted by your browser via Google Analytics with other Google data.

(3) You can prevent the storage of cookies by selecting the appropriate settings in your browser; though in this case you may not be able to fully use all of the functions of this website. You may also prevent the collection of the data generated by the cookie and relating to your use of the websites (including your IP address) by Google, and also prevent the processing of this data by Google, by downloading and installing the browser plug-in available under the following link: http://tools.google.com/dlpage/gaoptout?hl=de.

(4) This website uses Google Analytics with the extension “_anonymizeIp()”. This means that IP addresses are only processed in truncated form to eliminate the possibility of personal identification. If the data collected about you incurs a personal reference, this will be immediately excluded and the personal data immediately deleted.

(5) We use Google Analytics to facilitate analysis and regularly improve the use of our website. The statistics gained allow us to improve our offer and design it to be more interesting for you as user. In the exceptional cases in which personal data is transmitted to the USA, Google is subject to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-Framework. The legal basis for the use of Google Analytics is Article 6 (1) Sentence 1 letter f) GDPR.

(6) Information regarding third-party providers: Google Dublin, Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland, Fax: +353 (1) 436 1001. User agreement:

http://www.google.com/analytics/terms/de.html, Data protection overview: http://www.google.com/intl/de/analytics/learn/privacy.htm, and privacy policy: http://www.google.de/intl/de/policies/privacy.

(7) This website uses Google Analytics for a cross-device analysis of visitor flows carried out by means of a user ID. In your customer account, you can deactivate the cross-device analysis of your use under “My data,” “Personal data.”

INTEGRATION OF GOOGLE MAPS

(1) On this website, we use the services provided by Google Maps. This allows us to display interactive maps to you directly on the website and enable your convenient use of the maps function.

(2) When you visit our website, Google is informed that you have retrieved the corresponding subpage of our website. In addition, the data mentioned in Section 3 of this declaration will be transmitted. This occurs regardless of whether Google provides a user account through which you are logged in, or whether no user account exists. If you are signed in to Google, your data is assigned to your account. If you do not want the data to be assigned to your Google profile, you must log out before activating the button. Google saves your data as a user profile and uses it for the purpose of advertising, market research and/or the needs-based design of their website. An analysis of this kind occurs in particular (even for users who are not logged in) to offer needs-based advertising and to inform other users of the social network regarding your activities on our website. You are entitled to object to the formation of a user profile. However, to exercise this right you must contact Google.

(3) Additional information on the scope and purpose of data collection and its processing by the plug-in provider may be found in the privacy statements of the provider. These statements also contain further information regarding your rights and settings possibilities to protect your privacy: http://www.google.de/intl/de/policies/privacy. Google also processes your personal data in the USA and is subject to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-Framework.

GOOGLE WEBFONTS

This website uses “Webfonts” to display the right font. These are provided by Google (http://www.google.com/webfonts/). For this purpose, your browser stores the required webfont in its cache when you load our site. This is necessary so that your browser can offer an optically improved display of our texts. If your browser does not support this function, a standard font installed in your computer will be used for the display.

Further information about Google Webfonts can be found here.

General information on the topic of Data Protection at Google can be found here.

DATA PROCESSOR

We use external service providers (order processors), for example, to ship goods, send newsletters or process payments. A separate data processing contract has been signed with the service provider in order to ensure the protection of your personal data.

We work together with the following service providers:

eMotivo GmbH, Itzenbütteler Str. 97, 21266 Jesteburg, www.emotivo.de